Frequently Asked Questions

General
The Benefits of Find Global Counsel
Ratings and Reviews
Security and Privacy
Account Settings
Questions and Support
 
 
General
What is Find Global Counsel?
Find Global Counsel is an online platform that connects businesses with law firms in more than 100 countries to find the right counsel for their projects.
Why should I use Find Global Counsel?
Find Global Counsel is a FREE, one-stop, easy to use platform where you can find vetted law firms with the right expertise for your projects. You can compare proposals, fee estimates, and reviews from more than one firm for your project. You can manage your projects on your own Projects page.
How do I find counsel in other countries?
You simply select the country (or countries) where you need help, indicate the area of practice for your project, and briefly describe your project.
How is Find Global Counsel better than traditional methods of searching for counsel?
Find Global Counsel in a few easy steps offers more choices and more information when compared to traditional law firm search methods such as internet searches, global law firms, law firm networks, and law firm ranking services. See a comparison of Find Global Counsel to the traditional search methods. Relying on big law firms, referrals from colleagues, or using law firm networks seem like easy solutions, but none of these provide a single, on-demand platform to explain your project one time to multiple firms, review firm profiles, receive proposals and fee estimates, and evaluate client reviews for multiple vetted firms.
Can I use Find Global Counsel for a project that involves multiple countries?
Yes, our Multi-Country Services feature enables you to explain your project once to multiple firms in multiple countries. When you submit your project request you choose between either Self-Directed Proposals or Single, Managed Proposals. With Self-Directed Proposals (and for no cost) you receive proposals from law firms in each requested country – and you review each proposal and select a firm in each country. With Single, Managed Proposals (and for a project management fee) you receive a single comprehensive project proposal from one or more law firms for all of the countries in the project.
What happens after I submit a project request?
After submitting your project, your project details are shared with vetted law firms that match your request. Law firms will provide you with proposals, including fee estimates and timing, as well as client ratings and reviews and firm profiles describing the firms.
Is there any cost for me to use Find Global Counsel?
There is no cost for businesses to use Find Global Counsel.
What countries are available on Find Global Counsel?
Find Global Counsel has law firms from more than 100 countries available to assist businesses with almost any legal project.
How are the law firms on Find Global Counsel selected?
Law firms are accepted by Find Global Counsel by-invitation-only after independent screening that includes on-boarding interviews, in-depth of research of credentials and expertise, referrals from satisfied clients, and thorough review of past performance. Find Global Counsel Founder Jon F. Doyle, an international lawyer and former global firm partner, has retained hundreds of firms around the world for over 25 years and is directly involved in the vetting process
Are the law firms on the website independent from Find Global Counsel?
The law firms on the platform are independent from Find Global Counsel.
Do the law firms pay to be on Find Global Counsel?
The law firms on Find Global Counsel are not paid by us, and they do not pay us.
Is Find Global Counsel a law firm?
Find Global Counsel is not a law firm, legal service provider or lawyer referral service and does not guarantee results.
The Benefits of Find Global Counsel
How can Find Global Counsel help me?
Find Global Counsel can help you find counsel almost everywhere. In most instances, you will be able to obtain proposals from multiple law firms in a specific country (or countries). This will enable you to evaluate the expertise, fees, and other important criteria to make an informed decision regarding which law firm is best for your project.
How does Find Global Counsel match me with the right law firm?
In a few easy steps, Find Global Counsel enables you the ability to explain your project once to multiple firms in multiple countries, obtain fee quotes, review firm profiles, and evaluate client reviews. To find the right law firm, you first indicate the country where you are seeking counsel and the practice area applicable to your project, next submit a brief description of your project. This information not only helps us understand your expectations and match you with the right law firm, but it lets you carefully consider all aspects of your project. Find Global Counsel then matches your specific need with the expertise of law firms and the result is a match between the right client and the right law firm.
What if the practice area that I need is not available in a specific country?
If this is the case, you should select “Other” in the Tell Us About Your Project form, and we will attempt to find counsel for you that can help with your project.
How can I manage my projects?
Your Projects page on Find Global Counsel is where you can track your projects, update the project status, and rate and review the law firms you retain.
What can I do to make sure I do not pay too much for my projects?
By using Find Global Counsel and obtaining proposals, including fee estimates, from one or more law firms, you will have important information needed to help ensure that you are not paying too much for your project.
Ratings and Reviews
How are reviews and ratings for law firms obtained?
Reviews and ratings for law firms are provided by users of Find Global Counsel who have retained and worked with the law firms.
How can I see reviews and ratings for law firms?
You can see the reviews and ratings on the firm profiles of the law firms that respond to your project requests.
How do I submit a rating or review of a law firm online?
When your project is completed, on your Projects page on Find Global Counsel you will be able to provide your ratings and reviews of law firms. Also, Find Global Counsel will send you a survey regarding the service provided by law firms.
Security and Privacy
Are my project requests confidential?
Your project requests are only provided to vetted law firms that match your project requests. Find Global Counsel will only be able to view your project request and any attachments provided with your request encased in password-protected zip files and are only accessible to the law firms that match your project requests.
How do I know the website is secure and user privacy is protected?
Find Global Counsel is protected via an RSA Security 2048 V3 secure certificate, which protects all transmitted data. All passwords are protected by creating an MD5 hash value of the string and stored in the database as a 32-character, hexadecimal-formatted string. All uploaded files are encased in password-protected zip files.
Account Settings
How do I change my password?
Once logged into the website, you can change your password by navigating to My Account and clicking on the change password link.
How do I update my email address, phone number or name?
Your contact information can be changed by sending our support team a request by clicking on the Contact Us link at the bottom of any page on the website and fill out the Contact Us form
Questions and Support
What do I do if I have questions?
We are here to help! Simply click on the Contact Us link at the bottom of any page on the website and fill out the Contact Us form, or you can call us at Phone: 1-415-789-5660.
How do I get technical support?
If you experience any technical issues, simply click on the Contact Us link at the bottom of any page on the website and fill out the Contact Us form or you can call us at Phone: 1-415-789-5660.
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